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112 (one-one-two) is the emergency telephone number in the European Union member states and worldwide (on GSM mobile networks).
In 1991, the European Union established 112 as the universal emergency number for all its member states. By early 2008 in all EU countries, except for Bulgaria,[1] 112 had already been implemented and can be called free of charge from any telephone or any mobile phone. The GSM mobile phone standard designates 112 as an emergency number, so it will work on such systems even in North America where it redirects to 911 or Australia where it redirects to 000.
The number is now regulated across the EU by the Universal Service Directive[2].
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Before 112 became a European and (via GSM) worldwide standard emergency number, it had already served for many decades as the fire brigade emergency number in Germany and Denmark.
This choice of number has the following advantages:
Countries which use the 112 number for emergencies include:
E112 is a location-enhanced version of 112. The telecom operator transmits the location information to the emergency centre. The EU Directive E112 (2003) requires mobile phone networks to provide emergency services with whatever information they have about the location a mobile call was made. This directive is based on the FCC's Enhanced 911 ruling in 2001.
The new eCall project for automated emergency calls from cars is based on E112.
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